RCVS Accredited Practice

24 HOUR CONTACT NUMBER:
01631 562876

Coronavirus Policy

In line with national recommendations Obanvets has moved onto an emergency only service for companion animal work (pets).

If you feel your pet requires emergency treatment then please telephone the surgery as usual. We will be trying to maintain normal cover for the telephones. In the event that staff absences mean we cannot answer calls there will be answer phone messages in place to direct you.

In the event that your case clearly requires urgent attention, you will be given an appointment time to attend the surgery.

PLEASE DO NOT ATTEND THE SURGERY WITHOUT MAKING A PRIOR APPOINTMENT

On arriving at the surgery please let us know you are here (by phone or by knocking on the door) and we will come and collect your pet from your car. Please help us to maintain social distances by staying in your car. Your time in the building itself will be kept to the minimum possible.

In the event that your case is less urgent, a vet will phone you back to discuss the case and how best to manage it. This might include advice about home treatment or may well result in an appointment being given. We would ask for your patience when waiting for a call back. In all cases we will be trying to reduce face to face contact as far as possible.

Repeat prescriptions can be requested via this website. Prescriptions can be posted out to avoid attending the surgery. Due to restricted staffing, prescriptions will only be available for collection between 4 and 5pm. Please note that the door will be kept locked during the rest of the day.

All farm animal work will continue as normal to protect the national food chain.

Please respect the social distancing measures that are in place at the surgery.

Please do not attend the surgery if you are meant to be self isolating.